Effective communication is essential for teamwork, leadership, and managing projects under pressure. This interactive session introduces practical tools for listening, giving and receiving feedback, and navigating difficult conversations when stress and workloads are high. Participants will practice applying simple, evidence-based strategies to build trust, reduce conflict, and communicate effectively across all levels of an organization.

Learning Objectives
At the conclusion of this webinar, participants will be able to:

• listen actively and provide constructive feedback;
• describe emotional intelligence and how it shapes team interactions;
• address stress, conflict, and workload challenges through clear and respectful communication; and
• utilize strategies for clear, constructive, upward communication.