The benefits of active empathic listening on healing trauma, improving patient outcomes, and provider experiences, are well-documented by the AMA, Mayo Clinic, Stanford University, and others. Yet, many providers don't learn about this research, much less the skills to practice active, empathic listening. In this training, we'll provide an overview of Adverse Childhood Experiences and their impact on health and social outcomes, review Trauma-informed care implementation strategies for providers, and then do a deep dive into active empathic listening. We'll use breakout sessions to practice and also discuss the systemic and personal barriers to using this practice.

Learning Objectives
At the conclusion of this webinar, participants will be able to:

• identify the impact of Adverse Childhood Experiences (ACEs) on health and social outcomes;
• identify action steps that practitioners and organizations can take to disrupt ACEs;
• specify the rationale for and components of active empathic listening; and
• demonstrate active empathic listening skills.