In this webinar, participants will learn practical strategies for effectively navigating difficult conversations in public health settings. Dana Bernstein, PCC, PMP will explore how to identify and address various personality types, offering tools for fostering a safe space for constructive dialogue. Attendees will be provided actionable techniques to strengthen professional relationships and learn how to confidently manage conflict.

After the webinar, participants will be able to: 

1. Understand the strengths and opportunities of different personalities
2. Identify types of difficult conversations
3. Create a space for safe conversations
4. Communicate to build and strengthen professional relationships