Join the Region 2 Public Health Training Center for their Log-in2Learn live webinar. Participants will learn about De-Escalation Strategies for field visits from Conflict Resolution Coach, Dana Bernstein, from Dare to Live Brave, LLC. 

Dana Bernstein, PCC, PMP, will walk participants through strategies for successful field visits and ways to de-escalate tense situations. Dana will demonstrate some common scenarios from the field and discuss ways to apply effective communication techniques to ensure public health and safety.  

After the webinar, participants will be able to: 
1.    Explain how to prepare for successful field visits 
2.    Identify techniques for staying calm in tense situations 
3.    Discuss strategies and helpful phrases to decrease the intensity of conflicts 
4.    Create effective communications to partner for public health and safety 

Pre-webinar question: Think of a time when you felt most like your best self (examples: with friends, reading a book, on vacation). Write down 1-2 characteristics of that relaxed version of yourself.

Suggested pre-read "Getting to Yes: Negotiating Agreement Without Giving In" by Roger Fisher et. al.